{"id":20197,"date":"2021-05-11T22:43:37","date_gmt":"2021-05-11T19:43:37","guid":{"rendered":"https:\/\/weblockonline.com\/uncategorized-et\/valnes-weblock-viis-hotelli-teeninduse-taiesti-uuele-tasemele\/"},"modified":"2025-07-10T11:23:40","modified_gmt":"2025-07-10T08:23:40","slug":"valnes-weblock-viis-hotelli-teeninduse-taiesti-uuele-tasemele","status":"publish","type":"post","link":"https:\/\/weblockonline.com\/et\/hotellid-ja-luhiajalne-rent\/valnes-weblock-viis-hotelli-teeninduse-taiesti-uuele-tasemele\/","title":{"rendered":"Weblock viis Konrad Apartments hotelli teeninduse t\u00e4iesti uuele tasemele"},"content":{"rendered":"<section class=\"padding-one-top sm-padding-two-top xs-padding-two-top\"><div class=\"container\"><div class=\"row\"><div class=\"wpb_column hcode-column-container no-padding vc_col-sm-12 col-xs-mobile-fullwidth\" data-front-class=\"no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"padding-three-bottom\"><h4>\u201cOlen kaheksa korteriga korterhotellis ainus t\u00f6\u00f6taja, kes klientidega otseselt kokku puutub,\u201d \u00fctleb <strong><a href=\"https:\/\/konradapartments.ee\/en\/\" target=\"_blank\" rel=\"noopener\">Konrad Apartments hotelli<\/a><\/strong>tegevjuht Aile Anja. WebLock v\u00f5imaldab kogu vajaliku kliendisuhtluse l\u00e4bi viia distantsilt, selleks kulub umbes tund p\u00e4evas. Traditsioonilise, administraatoriga, hotelli vastuv\u00f5tu puhul peaks v\u00e4hemalt \u00fcks inimene 12 tundi hotellis kohal olema ning see t\u00e4hendaks kahe v\u00f5i enamat t\u00f6\u00f6taja palkamist.<\/h4>\n<\/div><p>Hotell p\u00e4lvis avamisel meedias palju t\u00e4helepanu eelk\u00f5ige ilusa sisekujunduse, nutika arhitektuurilise lahenduse ja uudse kontseptsiooni eest. Silmatorkavalt ilusate tubadega hotellil, pole traditsioonilist vastuv\u00f5turuumi ega paraadsissep\u00e4\u00e4su, selle asukohaks on sisehoov Tartu raeplatsi ja vanalinna peat\u00e4nava k\u00f5rval. Hoovis olid kunagi v\u00f5imalused kaubalaadimiseks, puukuurid ja pesuk\u00f6\u00f6gid.<\/p>\n<div class=\"hcode-inner-row no-padding xs-no-padding\"><div class=\"wpb_column hcode-column-container  vc_custom_1620799129333 xs-no-padding vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799129333 xs-no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><blockquote class=\"no-margin  blog-image\" style=\" padding:25px 0px 0px 0px;color: #003063;\"><p class=\"\">WebLock v\u00f5imaldab kogu vajaliku kliendisuhtluse l\u00e4bi viia distantsilt,\u201d \u00fctleb Konrad Apartments hotelli tegevjuht Aile Anja.<\/p><\/blockquote><\/div><\/div><div class=\"wpb_column hcode-column-container  vc_custom_1620799087714 hcode-column-1 vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799087714 hcode-column-1 col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\">[vc_single_image image=\"19788\" img_size=\"full\" add_caption=\"yes\"][vc_empty_space height=\"20px\"]<\/div><\/div><\/div><h3 class=\"section-title padding-one-bottom hcode-font-setting-69e49573414b6\" style=\" color:#003063; font-weight:800;\">K\u00f5ik toimib iseenesest<\/h3><p>Kaasaegne hotell kaasajastas WebLocki kasutusele v\u00f5ttes m\u00e4rkimisv\u00e4\u00e4rselt oma teenindusstandardeid. Hoopis uues valguses paistab kontaktivaba teenindus k\u00fcll hiljutist viiruse levikut silmas pidades, kuid algselt pani hotelli automatiseeritud lahendust otsima siiski asjaolu, et kliendid reeglina ei pea broneerimisel \u00f6eldud saabumiskellaaegadest kinni. N\u00fc\u00fcd saavad kliendid tulla ja minna kellestki s\u00f5ltumata.<\/p>\n<div class=\"hcode-inner-row no-padding xs-no-padding\"><div class=\"wpb_column hcode-column-container  vc_custom_1620799144452 xs-no-padding vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799144452 xs-no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\">[vc_single_image image=\"19789\" img_size=\"full\" add_caption=\"yes\"][vc_empty_space height=\"20px\"]<\/div><\/div><div class=\"wpb_column hcode-column-container  vc_custom_1620799159770 xs-no-padding vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799159770 xs-no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><p>\u201cS\u00fcsteem toimib, sest tuppa sisse saamise teemal pole ma pidanud juba m\u00f5nda aega klientidega \u00fcldse suhtlema,\u201d kinnitab Anja. Ta arutleb, et ilmselt oleks probleeme siis, kui kasutusel oleks paralleelselt n\u00e4iteks kiibid v\u00f5i uksekaardid, sest need kipuvad kaduma. E-kiri uksekoodiga j\u00e4etakse aga kogu peatumise ajaks reeglina alles. Hotelli t\u00f6\u00f6tajatel on omad ligip\u00e4\u00e4sukoodid, mis avavad k\u00f5ikide tubade uksi.<\/p>\n<\/div><\/div><\/div><h3 class=\"section-title padding-one-bottom hcode-font-setting-69e495734155a\" style=\" color:#003063; font-weight:800;\">Protsess broneeringust kuni hotelli j\u00f5udmiseni ja sealt lahkumiseni n\u00e4eb v\u00e4lja j\u00e4rgmine:<\/h3><ul>\n<li>Klient teeb broneeringu hotelli kodulehel v\u00f5i m\u00f5nes majutust vahendavas internetikeskkonnas.<\/li>\n<li>Teavitus uuest broneeringust j\u00f5uab hotelli t\u00f6\u00f6tajani.<\/li>\n<li>T\u00f6\u00f6taja kontrollib broneeringus esitatud andmeid ja makse laekumist.<\/li>\n<li>Kui k\u00f5ik on korras, genereerib t\u00f6\u00f6taja kliendile WebLocki keskkonnas numbritest koosneva koodi toa ukse avamiseks ning saadab kliendile tervituskirja, kus kirjas nii kood kui muu oluline hotelliga seonduv info.<\/li>\n<li>Kood kehtib kogu peatumise ajal. P\u00e4rast kliendi lahkumist kaotab kood kehtivuse. <\/li>\n<\/ul>\n<p>Anja s\u00f5nul saaks kogu eelkirjeldatud protsessi ka t\u00e4ielikult automatiseerida, kuid erinevate riskide maandamiseks on ta eelistanud seda hetkel veel mitte teha.<\/p>\n<div class=\"hcode-inner-row no-padding xs-no-padding\"><div class=\"wpb_column hcode-column-container  vc_custom_1620799192406 xs-no-padding vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799192406 xs-no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><p>Taolise lahenduse rakendamine oli uudne nii WebLocki spetsialistidele kui ka hotellipidajale. Kui tarkvarapool on toiminud algusest peale sisuliselt t\u00f5rgeteta, tulid tagasil\u00f6\u00f6gid hoopis ootamatust suunast. Nimelt on hotelli hoovis ja treppidel hubaselt h\u00e4mar valgustus, mis muutis esialgu kasutusse v\u00f5etud koodipaneelidelt numbrite n\u00e4gemise v\u00e4ga raskeks. Lahenduseks oli paneelide v\u00e4ljavahetamine teistsuguse valguslahendusega paneelide vastu ning n\u00fc\u00fcd on numbrid ilusti loetavad.<\/p>\n<\/div><\/div><div class=\"wpb_column hcode-column-container  vc_custom_1620799206082 xs-no-padding vc_col-sm-6 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1620799206082 xs-no-padding col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\">[vc_empty_space height=\"10px\"][vc_single_image image=\"19790\" img_size=\"full\" add_caption=\"yes\"][vc_empty_space height=\"20px\"]<\/div><\/div><\/div><div class=\"hcode-inner-row no-padding xs-no-padding\"><div class=\"wpb_column hcode-column-container  vc_custom_1618411146212 vc_col-sm-12 col-xs-mobile-fullwidth\" data-front-class=\" vc_custom_1618411146212 col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><h4 class=\"section-title padding-one-bottom hcode-font-setting-69e495734162f\" style=\" color:#003063; font-weight:600;\">Kui soovid sarnast lahendust oma ettev\u00f5ttele, siis v\u00f5ta \u00fchendust meie m\u00fc\u00fcgimeeskonnaga:<\/h4>[vc_empty_space height=\"20px\"]<p class=\"text-med text-uppercase letter-spacing-1 black-text font-weight-400\"><a href=\"mailto:sales@weblockonline.com\"><i class=\"icon-envelope footer-wrapper-small-icon black-text\"><\/i> sales@weblockonline.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>\u201cOlen kaheksa korteriga korterhotellis ainus t\u00f6\u00f6taja, kes klientidega otseselt kokku puutub,\u201d \u00fctleb Konrad Apartments hotellitegevjuht Aile Anja. WebLock v\u00f5imaldab kogu vajaliku kliendisuhtluse l\u00e4bi viia distantsilt, selleks kulub umbes tund p\u00e4evas. Traditsioonilise, administraatoriga, hotelli vastuv\u00f5tu puhul peaks v\u00e4hemalt \u00fcks inimene 12 tundi hotellis kohal olema ning see t\u00e4hendaks kahe v\u00f5i enamat t\u00f6\u00f6taja palkamist. Hotell p\u00e4lvis avamisel [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":22648,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102],"tags":[],"class_list":["post-20197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotellid-ja-luhiajalne-rent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Weblock viis Konrad Apartments hotelli teeninduse t\u00e4iesti uuele tasemele - WebLock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/weblockonline.com\/et\/hotellid-ja-luhiajalne-rent\/valnes-weblock-viis-hotelli-teeninduse-taiesti-uuele-tasemele\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Weblock viis Konrad Apartments hotelli teeninduse t\u00e4iesti uuele tasemele - WebLock\" \/>\n<meta property=\"og:description\" content=\"\u201cOlen kaheksa korteriga korterhotellis ainus t\u00f6\u00f6taja, kes klientidega otseselt kokku puutub,\u201d \u00fctleb Konrad Apartments hotellitegevjuht Aile Anja. WebLock v\u00f5imaldab kogu vajaliku kliendisuhtluse l\u00e4bi viia distantsilt, selleks kulub umbes tund p\u00e4evas. Traditsioonilise, administraatoriga, hotelli vastuv\u00f5tu puhul peaks v\u00e4hemalt \u00fcks inimene 12 tundi hotellis kohal olema ning see t\u00e4hendaks kahe v\u00f5i enamat t\u00f6\u00f6taja palkamist. 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